Several months ago an author submitted to the extension publication I edit a very topical article about a piece of ongoing legislation. I suggested such information was suited to disemination by web, so that we could update the article as the new developments occurred. The author’s response was, “the people I write for don’t have time to peruse the web… if you’re going to print it I won’t bother with revisions.”
That attitude, of the web’s inferiority next to print publications and the notion that it’s primarily use is recreational, is troubling to me. And it pops up frequently. Last spring Barack Obama’s minions tried to leverage the viral power of MySpace with the same editorial stick politicos have used in the past and the effort stung them as people more familiar with the nuances of online communications lashed out. Then, last week, Michigan Senate Majority Leader Mike Bishop had access to a specific political blog blocked on the capitol network, claiming that employees were spending too much time reading the blog on taxpayer time.
These situations all illustrate the ways that people who find themselves engaging new media without jettisoning their print media sensibilities can wind up in trouble. Here’s a list of things the people above mistakenly treated the internet as:
- a cheap method for distributing text
- an entertainment device
- a rolodex
Online communications hold lots of potential for communicators, but there are certain things that we give up when we embrace these modes. Mainly, we have less control. When we put words online we can get them to people faster, we have less control over how they are used. The strength of viral marketing is that other are doing the work, the drawback is that they are not necessarily doing the work the earlier author intended. If we treat the internet like a distribution device, we are gaining potential to lower our cost per reader, but if we aren’t rewriting the material for online audience I suspect the cost per reader can actually go up as more and more people click out before the end of the first paragraph. And when we take advantage of social networks but choose not to respect the power of the group, more damage is done than good.
It surprises me so many of us continue to approach online media through the same lens we used to consider print media.